How to use internal messages

Messages is the internal Care-Circle communication console. It allows you to communicate directly with instructors, program coordinators, and individual team members without exposing personal phone numbers or off-platform contact details.

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Composing and sending a message

1. 1

   Step 1. Click Messages under the Community group in the left-hand menu.

2. 2

   Step 2. Click the Compose button at the top of the mailbox navigation.

3. 3

   Step 3. Choose the recipient from the directory picker (tutor, training coordinator, or managed employee).

4. 4

   Step 4. Enter a clear, descriptive subject line and your message content.

5. 5

   Step 5. Click Send to transmit the message immediately.

Inbox

Incoming messages from tutors, coordinators, and employees.

Starred

Priority messages you have flagged for rapid follow-up or administrative auditing.

Sent

Archived record of all dispatched managerial messages.

Drafts

In-progress communications saved prior to transmission.